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Food From Cyprus International Delivery

International / Worldwide Shipments and Returns

We aim to dispatch your order within 72 hours of receipt and it should be with you within 7 to 15 working days of dispatch (Most European destinations 5 to 7 working days, non-European countries 7 to 15 working days approximately). Weekends and Bank holidays are not classed as working days.

We will ship your order with the Cyprus Post International Parcel Service.

 Cyprus Post Office

This is a very reliable and secure service which will get your order to you within the above estimated times. However, please let us know if you do not receive your order in good time and we will look into the matter. Delivery times may be longer for certain products and at certain periods in the year.

When you return a Product to us,in an unused, undamaged condition, because you have cancelled the contract between us within the seven-day cooling-off period (see clause 4 in our T&Cs), we will process the refund due to you as soon as possible and, in any case, within 30 days of the date of receipt of the returned Product. In this case, we will refund the price of the Product in full, but not the cost of sending the Product to you. You will also be responsible for the cost of returning the Product to us.

 This is what our valued customers say about our International Delivery Service:

"This was a birthday present and was very happy with it as it arrived in time for the surprise party", Amazon Customer, U.K., 2 June 2016

"Parcel was delivered a week ahead of schedule which worked out great for the barbecue I had scheduled for the weekend. The motor went straight to work and was a massive improvement on the battery driven motor I received with my Foukou Grill. The motor dealt with 3 heavy skewers easily and the variable speed control was bonus to help manage cooking time.", Paul S., U.K. 23 June 2016

Tracking your International Order

You can trace through IPS (International Postal System) the course of a postal item from the time of its posting until its delivery. After we ship your order we will supply you with your Order Tracking Number. Enter the item number you want to track (without spaces ie. XX123456789XX), then click Submit:

Food From Cyprus order tracking

 

 

Special Requirements for certain countries:

AUSTRALIA

For goods that are worth equal to or under AUD1,000, there are no duties, taxes or charges to pay. You will need to pay duties and taxes on some goods (like tobacco or alcohol) regardless of their value. If you import alcoholic beverages, tobacco or tobacco products by mail with a value equal to or less than AUD1,000 you will be sent an invoice by the Autstralian Department of Immigration and Border Control  advising the duty and taxes payable. You need to pay this invoice before your goods will be delivered to you.

 

CANADA

Canadian law prohibits the import of Alcohol into Canada unless the importer first obtains the permission of the provincial liquor control board.

LEBANON

We ship orders to Lebanon but PayPal do not operate there (and certain other countries). We also accept payments via Bank Transfer either in € in our bank account in Cyprus or in £ in our bank account in the UK. If you are unable to pay us via PayPal please contact us for our bank account details to enable you to pay via bank transfer.

UAE

The Emirates Post Group does not deliver parcels to your home address. Please provide us with your correct P.O. Box number to ensure delivery. Optionally include your phone number to enable the Emirates Post to contact you regarding your order should they need to.